Personal Information we Collect about You
Personal information including order history information are only available to you when accessed with the correct password that you created in the My Account function. After entering your password, you can edit or delete information at any time through the My Account page.
Should you forget your password, you may request that we send it to you via email. We are not able to release this information over the phone nor are we able to email that information to an address which is not registered in your account.
If you believe you’re My Account function has been compromised in any way, please report the incident to our Customer Service Department immediately at (877) POP KID1.
Polarn O. Pyret automatically tracks certain non-personally identifiable information about you based upon your use of this website. This information is used to conduct internal research on our customer's demographics, interests, and behavior to better understand and serve our customers. This information is compiled and analyzed on an aggregate basis. The information may include, what type of browser you use, your operating system, domain name, or IP address.
In addition, Polarn O. Pyret uses "cookies" on certain pages of our site. Cookies are small files that can be used to track a user's navigation on the site. They can be used to recognize you and your preferences to make shopping easier and provide you with a personalized experience. They do not contain any personally identifiable information such as your name, address, or any financial information.
If you do not wish to have a cookie on your system, you may decline them if your browser permits, although your use of this website may then be restricted. In order to disable cookies, consult your browser's help section for instructions.
Our Disclosure to Third Parties
We use practices that are consistent with standards in the industry to protect your privacy. Any personal information you provide to us is maintained in private files on our secure web server and in our internal systems. We cannot, however, promise that your personally identifiable information or private communications will remain private. For example, third parties may unlawfully intercept or access transmissions or private communications.
We use the anonymous information we collect to better design our web site.
We acknowledge that we may disclose specific information about you to law enforcement or other government officials as we, at our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.
Privacy of Young Children
If you are 13 years of age or younger, please do not submit your name, address, email address, or any other personal information to us. Polarn O. Pyret is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under the age of 13. Although we do sell children’s products on the site, all the products sold on the site are for purchase by adult only.
Links to Other Sites
This web site may contain links to other site. Please be aware that we are not responsible for the privacy practices of these other sites. The privacy statement provided herein applies only to the information collected when you visit Polarn O. Pyret. We encourage our users to read the privacy statements of each and every web site that they visit.
The security of your information is our priority. We use the 128-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than Polarn O. Pyret. Any time a Polarn O. Pyret employee asks you for a credit card number for payment or for verification purposes, it will be SSL encrypted.
While we maintain these and other security measures on this site, please be aware that 100% security is not always possible.