Terms & Conditions

Privacy Policy

Polarn O. Pyret supports the highest standards of integrity for every visitor online. When you register at the Polarn O. Pyret web site, our priority is to respect your privacy. The Privacy Policy outlined below describes how we handle information we obtain from you and learn about you when you visit our site.

Polarn O. Pyret collects customer information in order to improve your overall shopping experience on our site. By accessing Polarn O. Pyret online and using the site you acknowledge that you have read, understood and agree to comply with the terms and conditions of the Privacy Policy as outlined in this section. If you do not accept these terms and conditions we request that you not use the site.

Personal Information we Collect about You

Personal information including order history information are only available to you when accessed with the correct password that you created in the My Account function. After entering your password, you can edit or delete information at any time through the My Account page.

Should you forget your password, you may request that we send it to you via email. We are not able to release this information over the phone nor are we able to email that information to an address which is not registered in your account.

If you believe you’re My Account function has been compromised in any way, please report the incident to our Customer Service Department immediately at (877) POP KID1.

Polarn O. Pyret automatically tracks certain non-personally identifiable information about you based upon your use of this website. This information is used to conduct internal research on our customer's demographics, interests, and behavior to better understand and serve our customers. This information is compiled and analyzed on an aggregate basis. The information may include, what type of browser you use, your operating system, domain name, or IP address.

In addition, Polarn O. Pyret uses "cookies" on certain pages of our site. Cookies are small files that can be used to track a user's navigation on the site. They can be used to recognize you and your preferences to make shopping easier and provide you with a personalized experience. They do not contain any personally identifiable information such as your name, address, or any financial information.

If you do not wish to have a cookie on your system, you may decline them if your browser permits, although your use of this website may then be restricted. In order to disable cookies, consult your browser's help section for instructions.

Our Disclosure to Third Parties

We use practices that are consistent with standards in the industry to protect your privacy. Any personal information you provide to us is maintained in private files on our secure web server and in our internal systems. We cannot, however, promise that your personally identifiable information or private communications will remain private. For example, third parties may unlawfully intercept or access transmissions or private communications.

We use the anonymous information we collect to better design our web site.

We acknowledge that we may disclose specific information about you to law enforcement or other government officials as we, at our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.

Other uses of Personal Data

Mobile Message Service Terms and Conditions

The PO.P mobile message service (the "Service") is operated by Polarn O. Pyret USA (“PO.P”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. We may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides updates, alerts, information, promotions, specials, and other marketing offers (e.g., cart reminders) from PO.P via text messages through your wireless provider to the mobile number you provided. Message frequency varies. Text the single keyword command STOP to cancel at any time. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other PO.P mobile message programs and wish to cancel, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP or email support.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages, including, without limitation, notifying us immediately if you change your mobile number. 

You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages or costs arising from your use of the Service or from you providing us with a phone number that is not your own.

Privacy of Young Children

If you are 13 years of age or younger, please do not submit your name, address, email address, or any other personal information to us. Polarn O. Pyret is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under the age of 13. Although we do sell children’s products on the site, all the products sold on the site are for purchase by adult only.

Links to Other Sites

This web site may contain links to other site. Please be aware that we are not responsible for the privacy practices of these other sites. The privacy statement provided herein applies only to the information collected when you visit Polarn O. Pyret. We encourage our users to read the privacy statements of each and every web site that they visit.


The security of your information is our priority. We use the 128-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than Polarn O. Pyret. Any time a Polarn O. Pyret employee asks you for a credit card number for payment or for verification purposes, it will be SSL encrypted.

While we maintain these and other security measures on this site, please be aware that 100% security is not always possible.

Privacy Policy Changes

Polarn O. Pyret may update this Privacy Policy from time to time. Whenever Polarn O. Pyret makes a change, the updated policy will be posted on this site and we encourage you to check our Privacy Policy periodically. By using our website following the posting of a change to this Privacy Policy, you consent to the updated Privacy Policy.